Privacy & Cookie Policy
How we collect, use, and protect your personal information.
Introduction
G20 Heating & Plumbing Ltd ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Company: G20 HEATING & PLUMBING LTD
Company Number: 12923202
Registered Address: 28 Park Road, North Camp, Farnborough, Hampshire GU14 6LG
Contact: 07595 299826
Information We Collect
When you submit an enquiry through our contact form, we collect: your name, email address, phone number (optional), service interest, and message content. We also record your IP address for security purposes.
How We Use Your Information
We use your personal information to:
- Respond to your enquiry and provide quotes
- Communicate about your requirements
- Improve our services
- Comply with legal obligations
Data Retention
We retain enquiry data for a reasonable period to fulfil the purposes outlined above. You may request deletion of your data at any time by contacting us.
Cookies
Our website uses essential session cookies required for the contact form to function (CSRF protection). We do not use tracking cookies or third-party analytics cookies.
Third Parties
We do not sell, trade, or share your personal information with third parties, except where required by law or with your explicit consent.
Your Rights
Under UK GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data. To exercise any of these rights, please contact us on 07595 299826.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
Last updated: August 2026